Policy

Privacy Policy

This privacy page explains, in plain language, how the store handles customer information.

Information we collect

  • Contact information such as name, email, and phone number.
  • Shipping information such as recipient name, address, city, province or territory, postal code, and country.
  • Order information such as products, SKUs, quantities, order status, fulfillment status, and shipment tracking when available.
  • Payment status information for manual e-Transfer verification.
  • Technical and log data needed to operate, secure, and troubleshoot the website.

Payments and order links

e-Transfer payment is manually verified outside the website. The website does not store online banking credentials.

The website does not store credit card data.

Guest secure order links use a secure token mechanism. Keep your order links private because anyone with a valid link may be able to view that order status page.

How information is used

  • Order processing and customer communication.
  • Fulfillment, shipment preparation, and tracking display.
  • Customer support and issue review.
  • Fraud, abuse, and security review.
  • Legal, accounting, and operational record keeping.

Cookies and analytics choices

Strictly necessary browser storage supports the cart, account security, checkout, and order status. These functions remain available when optional analytics is declined.

Optional analytics is off by default and is activated only after you choose Accept analytics. Advertising tracking, remarketing, Google Signals, advertising personalization, and user-provided data collection are not used in this phase.

Your analytics choice, policy version, decision time, and any later withdrawal time are stored in your browser without your name, email, or account ID. Use Privacy choices in the footer to review or withdraw your choice at any time.

When analytics is enabled, Google Analytics receives only approved aggregate storefront and ecommerce events after consent. Event-level data uses a 14-month retention setting. Account, Admin, secure order, authentication, and sensitive-token pages are excluded from analytics.

Service providers and questions

Data may be processed by service providers, such as hosting, email, payment, analytics, or shipping providers. The store does not claim that no third-party processors will ever be used.

For privacy questions, contact support@canada-limited-drop-store.com.